Santander said today that some measures will be taken this weekend to finish merging its system with that of new customers coming from the retail area of Citigroup, which was acquired by the Spanish entity. These operations will impact the use of homebanking and the debit cards of both entities.
Citi’s retail customers are switching from Santander to Santander
In a letter to the Stock Exchange and also to its customers, Santander reported that today at 16 will cease to operate the access to the channels home banking, mobile banking and telephone banking that Citi customers used regularly. Those users will be able to access the Santander Río channels but from Sunday.
On the other hand, on Saturday between 6 and 19 will not be able to access Online Banking, the App and telephone banking (Super Line) Santander Río.
And debit cards can be used normally except Sunday 2 to 10:30 for Citi exclients and from 7.30 to 10.30 for the rest of the customers. During that time you will not be able to withdraw money from the ATMs or pay in the stores. Credit cards will function normally.
With the purchase of Citi’s retail banking, Santander added 70 branches, a first-line portfolio of 500,000 customers and 2,000 employees, which were absorbed into the bank’s structure.
With this operation, Santander becomes the second bank in Argentina, behind the Banco de la Nación, and the first among private entities, both domestic and foreign. The entity came to have a total of 482 branches and 3.7 million customers throughout the country.